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Personal data is collected when you contact us by email or post, and we also collect information about your visit or visits to our site, although these are anonymous and cannot be used to identify you personally.
If you contact us by post or email we will have whatever information you have provided us with which will probably include your name and email address together with any other information that you decide to give us. This will be classed as personal information and will be treated confidentially.
Anonymous information that we gather is information about visits to our site and the type of device that the visitor uses to access our site. We can for instance find out what pages have been visited and how long was spent on these pages, and in a minority of cases we can discover what search terms were used to find our website if a visit has come via a search engine.
We can also be informed of whether the enquiry came via a computer, mobile phone or tablet; what operating system that device ran; and which browser was used amongst several other minor factors.
It must be stressed that none of this anonymous information can be used in any way to identify any individual.
Any information which you send to us voluntarily or provide us with by contacting us will be used solely for the purpose of answering your queries and we will only store this information if we feel that it will be necessary to contact you again in the future.
Anonymous information may be used for statistical purposes in order to allow us to find out which webpages are the most popular ones and which search terms visitors are using to find our website.
None of this information that we collect is intended for disclosure for any purposes other than where we are compelled to do so for legal reasons or for the protection of ourselves, our website or any other third parties.
We will not sell any of our information about our visitors or allow any other person or company to use this information for marketing purposes.
Any information that we hold about any person will be stored by ourselves, and by any service providers, in accordance with current data protection regulations.
We have no wish to store any information longer than it is necessary for us to do so and we will delete it it from time to time, or more quickly if a visitor, about whom we hold personally identifying information, requests us to do so.
You have a legal right to access any personal information that we hold about you on a computer system and we will provide you with this information as soon as is reasonably possible to do so provided that we are satisfied that it is not being used by someone other than the person or persons authorised to see it. We will therefore need evidence of the identity of any person who wishes to view any personal information.
We have measures in hand to protect personal information in compliance with data protection regulations in the United Kingdom and Europe.
Data protection laws are constantly changing and so alterations to this policy in the future are likely, so you should check back from time to time to ensure that our policies are still to your satisfaction. For your assistance the last time that this policy was changed was on 7 April 2020.
To contact us regarding this policy you can email us at firstname.lastname@example.org